SAME DAY DELIVERY
2019 CELEBRATING 15 YEARS!
Family Owned and Operated
CONTACT US
Call: 315-769-9490
Downtown Florist- Refund Policy
We strive to ensure our customers are completely satisfied with their purchases.
If you are not satisfied with the quality of your purchase, you may be eligible for a refund subject to the following conditions:
- We accept returns within 2 days of the delivered date or date of pickup.
- Returns must be initiated by contacting our customer service team within this timeframe.
Return Conditions
Items must be accompanied by a proof of purchase, such as an order confirmation or receipt.
Refund Options
We will issue a full refund to the original payment method for eligible returns.
Processing Time
Refunds will be done within 3 business days.
Contact Information:
For any questions or concerns regarding our refund policy, please call our customer service team at the phone number listed below.