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SAME DAY DELIVERY

2019 CELEBRATING 15 YEARS!

Family Owned and Operated

CONTACT US

Call: 315-769-9490

Downtown Florist- Refund Policy
 
We strive to ensure our customers are completely satisfied with their purchases.
If you are not satisfied with the quality of your purchase, you may be eligible for a refund subject to the following conditions:

Return Period:
  • We accept returns within 2 days of the delivered date or date of pickup.
  • Returns must be initiated by contacting our customer service team within this timeframe.

Return Conditions
 
Items must be accompanied by a proof of purchase, such as an order confirmation or receipt.

Refund Options
 
We will issue a full refund to the original payment method for eligible returns.

Processing Time
 
Refunds will be done within 3 business days.

Contact Information:
 
For any questions or concerns regarding our refund policy, please call our customer service team at the phone number listed below.